We’re sorry about that and we’ll help you get it sorted out.
First things first, please double check that your purchase did come with free Gold Coins. Some of our offers include them, but others do not.
If your purchase did in fact come with free Gold Coins but you did not receive them, please get in touch with our Customer Support team and provide the following details:
- Transaction ID number
- Transaction date
- Transaction amount
- You can find all this information in the email confirmation sent by us with the subject line “Your account has been credited”.
Once you have everything on hand, click here to get in touch with Customer Support
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